Today represents a unique opportunity between Motorola Flexibility and the French language commercial airline Alitalia, which will change planes assistance and in-flight enjoyment. Alitalia and Motorola Flexibility have always been at the leading side in providing modern technological innovation solutions: Alitalia to journey staff and customers and furthermore Motorola Flexibility to customers. These days they predict that air carriers will need more innovative systems, targeted on improving client support.
Alitalia will be among the first air carriers on the globe to offer their team with a product, Motorola XOOM™ 2, which will contain all appropriate details on great value customers. This contains not only the information of each traveler, but also their choices with regards to the on-board selection, sitting, journey record, as well as any aggrevations they knowledgeable in the past. This will allow employees to recognize all the great value customers and to personalize the assistance according to their needs.
Thanks to the broad variety of programs and resources designed on each system and the ability to go to the web, Alitalia employees will be able to obtain modified details in real-time and execute all functions on panel without having to list and bring, accomplishing great upgrades with regards to time, performance and speed of up-dates. The journey visitors will also use the Motorola XOOM 2 to accessibility the aircraft's inner study materials from the hand of their hands.
Motorola XOOM™ 2 pills will also be presented as Alitalia's in-flight enjoyment services (IFE) for Business and Magnifica Category tourists on mid as well as long-distance routes to Moscow, E Petersburg, Tel Aviv, Beyruth, Riyadh and Teheran that are currently without an IFE assistance. Thanks to the pills and the pre installed content, tourists will enjoy free entry to a variety of films, music, on the internet newspapers and video games - all from Motorola XOOM 2's magnificent 10.1-inch wide screen HD screen.
But there is no need to be on the aircraft to take advantage of the MotorolaXOOM 2. The Motorola XOOM 2 pills will also be placed in 10 Alitalia lounges (Freccia Alata) so tourists can keep up to date on the newest information before starting on their routes. A trial area within the Alitalia leading store in The capital will offer useful recommendations to tourists on how to use the best technological innovation of Motorola XOOM 2.
"Today we have made another further step forward in our Customer Connection Control (CRM) strategy" says Marco Sansavini, home of sales, Submission and Customer Care in Alitalia. "It is a concern venture for the new Alitalia, such as the training of 9,000 people. Alitalia wants to create the on board journey an outstanding experience and the pills will allow the team to always stay on the internet and in touch with the needs and choices of its tourists. Alitalia will be one of the first air carriers on the globe that will use this modern way to control its customers. The product will also be used as a source of enjoyment for tourists of six method and long-distance locations and for the visitors of our living room areas "Freccia Alata".
"With its innovative technological innovation and coordinator of enjoyment features, Motorola XOOM 2 is the perfect journey associate for Alitalia tourists," said Maurizio Angelone, v. p. and gm, Mobile Equipment, EMEA, Motorola Flexibility. "Tablets have progressively become a must-have system for remaining linked, whether at home or on the go, and we predict the transport market will create pills a fundamental element of their customer providing in the years to come."